Shipping Methods – Sinshintrade

We deeply cherish each and every one of our customers. Our utmost priority is to ensure that your clothing orders are delivered to you as swiftly as possible. The following illustrates the journey of your order, from payment to delivery.

Note: Our orders only include product fees and, if applicable, shipping fees. Our customers are not required to pay for import fees, duties, or VAT (Value – Added Tax).

1. Payment Confirmation

Once your order is authorized and verified, we will promptly send you a confirmation email. This email serves as an official acknowledgment that we have received your payment and are starting to process your order.

2. Order Processing

For all countries, it generally takes 1 – 2 business days to process your clothing order. Please keep in mind that holidays and weekends are excluded from this processing time. During this period, our dedicated team carefully picks, packs, and prepares your items for shipment to ensure they arrive in perfect condition.

3. Shipping

Shipping Duration: Shipping typically takes approximately 7 to 14 business days to reach the destination, regardless of the country. Once your order is on its way, we will send you an email notification that includes a tracking number. This allows you to monitor the progress of your shipment in real – time.
Shipping Fees:
- For all countries, we charge a uniform rate of 6.99 for orders.
- We offer free shipping on orders totaling $99 or more. This is our way of showing appreciation to our customers for their larger purchases.

4. Delivery

Total Delivery Time: The time it takes for you to receive your order is the sum of the order processing time and the shipping time. For example, if you order a coat, it will require 1 – 2 business days for processing and then an additional 7 – 14 business days for shipping. Therefore, you can expect to receive your coat within 8 – 16 business days, and this applies to all countries.
Logistics Matching: Our system automatically selects the best distribution logistics based on factors such as the sales platform, product size, and weight. This ensures that your clothing items are transported in the most efficient and cost – effective manner.
PO Box Address Handling: If the street address of your order contains “PO Box”, our system will review and make a judgment based on the delivery logistics you have chosen. If the selected logistics method cannot deliver to an address with a “PO Box”, the system will flag the order as abnormal. In such cases, our customer service staff will promptly notify you to either modify the address or cancel the order.

5. Tracking Order Status

Self – Tracking: You can easily track the status of your order on your own. After your order leaves our warehouse, we will send you an email informing you that your package has been shipped, along with the order’s tracking number. You should be able to see updates within 72 hours of receiving this email.
Tracking Link: If you wish to track your order, simply click on the “Track Order” option on our website for detailed information about its whereabouts.
Assistance with Tracking: If there are no updates on your tracking information or if you encounter any issues, feel free to send us an email. Our customer service team will be happy to check the details for you and provide you with the most up – to – date information.

6. Causes of Delay

Tracking updates may be delayed in the event of the following force majeure circumstances:

Adverse Weather Conditions: Heavy rain, tornadoes, floods, earthquakes, and other severe weather events can disrupt transportation networks, leading to delays in the delivery of your clothing order.
Local Disruptions: Strikes, statutory holidays, major international conferences, and other local events can affect the normal operation of logistics services, causing delays in the shipping process.
Peak – Season Challenges: During peak seasons, there may be a shortage of flights and personnel, as well as other local factors that can impact the timely delivery of your order.